Mission Statement: To be the practice of the future, combining the best of good old-fashioned caring service with the best of the newest medical technology, in order to help our patients achieve their best in health.

 

At Azure Medical, we cater for a wide range of services:

  • General practice
  • Skin cancer checks and treatment
  • Mental health care
  • Psychiatrist
  • DEXA body composition scans
  • On-site Nutritionist & Dietician
  • Walk-in clinic for minor injuries and illnesses
  • A wide variety of Laser treatments
  • Skin and Cosmetic services
  • Comprehensive health checks (4 yr olds, over 75’s, diabetes, asthma, Women’s health, Men’s health, etc.)
  • Immunizations – child, travel & flu vaccines
  • Workers Compensation Injury Management

 

Appointments

 

For your convenience booking an appointment can be made online (www.azuremedical.com.au), or by phoning our friendly receptionists on 08-9286-9900. Patients can request to see their preferred doctor or member of the health team. If your doctor is unavailable, a consult with another doctor will be offered to you. We offer standard, long or extra-long appointments. Our aim is to provide enough time for adequate communication between patients and their doctors to facilitate preventative care, effective record keeping and patient satisfaction. Please indicate if this appointment is to discuss Laser treatment. No one likes to be kept waiting, and you can assist the practice by asking for a longer appointment when there are more than two concerns to discuss with your GP. Patients new to Azure Medical will be asked to fill in a registration form, which can be completed online, or at the practice. Please arrive 5 minutes prior to your appointment for the process to be completed and remember to bring your Medicare card and relevant concession card with you.

 

Allied Health

Azure Medical has a resident Nutritionalist / Dietitian. We work closely with other health providers within Cottesloe Shopping Centre.

Blood Tests & Pathology

For your convenience, we have on-site pathology and blood collection (Cliniparth). Hours for blood tests are Mon-Fri 8am – 12pm. No appointment is necessary if you have a request form from your Doctor.

Appointment Reminders

On request, patients will be sent an “Appointment Reminder” text 24 hours prior to their appointment.

Cancellations

Please notify the Practice as soon as possible should you
have to change or cancel your appointment, to avoid
incurring a Fail to Attend fee (below).

Failure to Attend Fee

Failing to attend a booked appointment wastes valuable time that could have been used for a different patient. A fee may be payable (see current charges on display at the practice or on our website).

Doctors Billings & Fees

For current fees, please see display in the practice, ask our receptionists. Azure Medical Cottesloe is a privately billing practice, however, Pensioner Concession, Commonwealth Seniors Health Care Card ,Health Care and DVA Veterans Card holders are currently bulk-billed for Medicare rebatable doctor consults. Please settle your account on the day of your consult. Payment methods accepted include cash, EFTPOS, Visa and MasterCard. We can forward your claim electronically to Medicare; they will refund the rebate straight to your bank account within 24 hours.

Azure Medical Walk in Clinic

We love the concept of Walk-In clinics for urgent problems, where you can be seen promptly in a well equipped treatment area and not have to wait, especially if you, or your child, are distressed or in pain. At Azure Medical, doctors and nurses you know and trust can see you, and your consult records will be recorded on your medical file so that you can be properly followed up. Our Walk-In clinic is designed to eliminate waiting times, while giving our patients the care and attention they need.

Examples of what we CAN treat in the Walk-In Clinic:

  • Infections (eg. flu, chest infections, earache, fever)
  • Lacerations, needing suturing or dressing
  • Sports and other muscular or join injuries
  • Mild to Moderate chest and abdominal pain – initial assessment with referral if needed.
  • Urgent repeat scripts or referrals

Examples of what we CANNOT treat:

  • Severe chest or abdominal pain
  • Loss of consciousness
  • Serious head or neck injuries
  • Mental health problems, drug or alcohol intoxication

Test Results

Due to privacy and medico-legal legislation we regret that we cannot give test results over the phone. We request that you make a follow-up doctors appointment to discuss your results.

Home Visits

The requirement for a Home Visit by your doctor will be assessed on an individual basis. Additional fees will be applicable. Please telephone us on 9286 9900 if you feel a home visit is required.

After Hours Services

Remember we are open Sundays 10am – 1pm. After-Hours GP clinic at Hollywood Hospital – 9346 6191.
Home visits – WADMS (WA Deputizing Medical Service) on 9321 9133.
Nearest Emergency Department is Sir Charles Gardiner Hospital, Hospital Avenue, Nedlands – call 93463333.
Health Direct (for advice) – 1800 022 222 or visit www.healthdirect.com.au.
Ambulance – Call 000.

Preventative Health Reminder Systems

Our practice provides our patients with preventive care and early case detection reminders e.g. immunizations, annual health checks, skin checks and pap smears. If you do not wish to receive reminder letters or SMS messages please let our reception staff know so you can be removed from this system.

Repeat Prescriptions & Referrals

In the interests of good medical practice, this practice does not currently offer repeat prescriptions or referrals WITHOUT seeing your doctor. Please make an appointment in good time to ensure that you do not run out of scripts or referrals do not expire. If an urgent script is needed you may attend through the Walk-In clinic.

Skin Health & Cosmetic Service

In combination with our GP services, we also provide many Skin Health and Cosmetic treatments here on site. That’s because we realize that feeling happy and comfortable with the way you look is very important for your overall health and wellbeing. Treatments include Omnilux light therapies for rejuvenation and acne, Hydrafacial skin cleansing, Jan Marini skin care products, Wrinkle Relaxers and Fillers. Please ask for more information.

Laser Treatments

We have the latest Laser available for treatment of many conditions including skin rejuvenation and tightening, scar reduction, acne (both scarring and active acne treatment), hair removal, wrinkle reduction, removal of sunspots and
veins. We also provide a revolutionary new laser treatment for snoring, which tightens the soft palate to stop it vibrating.

Laser Women’s Health

Laser is also one of the most effective systems available for treatment of vaginal laxity (e.g. after childbirth, or simply with age), incontinence (leakage of urine with coughing, sneezing) and post-menopausal vaginal dryness. Book a Laser Women’s Health consult today to find out more.

Patient Health Records

All patient records at Azure Medical are computerized. The information recorded by your GP is password protected and strictly confidential, only accessible by those responsible for your direct care. Please ask to see our Privacy Policy for further details regarding data collection and storage.

Feedback

We would love to hear your feedback, good or bad, either verbally to staff, in writing (letter or email) or via our suggestions box. We are constantly striving to improve our services to you. Please talk to us if you have a complaint. Our practice manager and/or doctors will be very happy to discuss your concerns with you. Thanks!